Project managers spend the majority of their time communicating. Therefore they must be good communicators, promoting a clear, unambiguous exchange of information. As a project manager, you must keep many people well informed.
Category: Interpersonal Skills
Emotional Intelligence
Because emotions are important to high-performing project teams, project managers should be aware of their level of emotional intelligence (EI), or awareness of their emotions and those of their team, and be able to manage their and the team's emotions.
Managing Conflict on Projects
Conflict in a project is to be expected because of the level of stress, lack of information during the early phases of the project, personal differences, role conflicts, and limited resources. Although good planning, communication, and team building can reduce conflict, the conflict will still emerge. How the project manager deals with the conflict results in the conflict being destructive or an opportunity to build energy, creativity, and innovation.
Motivation and Teamwork
One of the primary responsibilities of a PM is motivating and building project teams. How a PM behaves in this role will depend on how they view their responsibility for motivating and developing their team.
Leadership, Power, and Influence for Project Managers
Skill #1 Leadership, Delegation, and Influence - Strong interpersonal and technical skills help project managers excel at their work and enable others to see them as effective leaders and managers. In this series of articles, I will share six key interpersonal skills that project managers should focus on developing.
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