Communication and Listening

Project managers spend the majority of their time communicating. Therefore they must be good communicators, promoting a clear, unambiguous exchange of information. As a project manager, you must keep many people well informed.

Emotional Intelligence

Because emotions are important to high-performing project teams, project managers should be aware of their level of emotional intelligence (EI), or awareness of their emotions and those of their team, and be able to manage their and the team's emotions.